Payment & order information

Method of payment

With us you can choose multiple payment options.
Among which:

  1. iDEAL ,
  2. Klarna .
  3. Visa credit card, Master credit card, Maestro credit card, American Express credit card.
  4. Shop Pay, Apple Pay, Google Pay

Dispute settlement

We are a member of, where you can submit any complaints to the disputes committee of Thuiswinkel. You must submit this to the Home Shop Disputes Committee within 12 months after the date on which you submitted the complaint to us.

Purchase BESV Online

To purchase BESV online works accordingly our conditions. That is why you will find these conditions on our website. If you prefer, we can of course gladly send you the conditions by e-mail or even mail. These are easily readable conditions. We also use the official Terms and Conditions of the Thuiswinkel. The General Terms and Conditions of Sale of Thuiswinkel can be found here.

More specific conditions may apply to some of our products. If that is unclear, you know how to reach us. Then we ensure clarity in your favor.

How do I order?

Ordering from BESV is very easy. You simply follow the following steps:
Place the item in your shopping cart.

Check the order in the shopping basket and check the information. If something is wrong, you can change it in the shopping basket. You can delete an item or change the number that you want to order for a product.

If everything is correct then click on the payment button and follow the payment instructions. The order is placed with the completion of the payment instructions.

Purchase BESV at one of our Dealers

The General Terms and Conditions of Thuiswinkel do not apply to purchases that you have made in a physical store.

The Offer

You can find our entire range on our website. We do our utmost to make everything as complete and accurate as possible, so that you can make the right choice and the purchase process runs smoothly from start to finish.

The Agreement

If you place an order with us, we ensure a safe website and ultimately that you get the order from us as quickly as possible. Of course you will receive a confirmation of your order by e-mail with all the details of the order. And also an invoice on delivery, all data is neatly on it.

The Price

With every product on our site you will find the current prices and shipping costs. All prices are shown including VAT.

Performance Agreement and Guarantee

We do our utmost to deliver the items you have ordered. Have we made a mistake? Let us know. Then we will try to solve it with you. Naturally you have a legal guarantee on all our products. That means that a product must meet what you as a consumer can reasonably expect from the product. Your purchase must comply with the agreement and the stated product specifications. In addition, a factory warranty also applies. This warranty does not affect the legal warranty. We use and follow the guidelines and conditions of the manufacturer. Do you have a warranty request? You can let us know that too, then we would be happy to assess that and work with you to find a suitable solution.

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